FAQ

Discover everything you need to know for a stress-free shopping experience. From returns and exchanges to shipping and refunds, we’ve got you covered. Browse our FAQ section to find the answers you seek and shop with confidence at Veerise.

Q: What should I do if I receive a damaged or defective product?

A: We sincerely apologize for any inconvenience caused. Please contact us at veerisefashion@gmail.com with your order number, a description of the issue, and clear photos of the product. We will assist you with the return process and ensure a prompt resolution.

Q: How long does it take to receive a refund?

A: We understand the importance of a timely refund. Once your return is approved, we will initiate the refund process, and it may take up to 4-5 business days for the refund to appear in your account. We appreciate your patience during this period.

Q: What if I want to return or exchange a product that is not damaged or defective?

A: We understand that product suitability is essential. We accept returns within 07 days from the date of delivery if the product you received is damaged or defective. To initiate a return, please send an email to veerisefashion@gmail.com with your order number, a description of the problem, and photos of the product’s condition. Once we receive your request, we will provide you with instructions on how to proceed with the return.

Q: What if the product is returned in a worn, washed, or damaged condition?

A: We value the quality and integrity of our products. To process a return or exchange, the product must be returned in its original condition. Unfortunately, we cannot accept returns or exchanges for products that have been worn, washed, or damaged.

Q: How long does it take to receive my order?

A: We strive to dispatch your order within 2-4 working days. The estimated delivery time is within one week (7 working days) for most locations in India. However, please note that unforeseen circumstances may cause slight delays. If you require updated information, please feel free to contact us at any time.

At Veerise, we genuinely care about your shopping experience and are committed to ensuring your satisfaction. If you have any further questions or concerns, please don’t hesitate to reach out to us at veerisefashion@gmail.com. Your happiness is our top priority, and we’re here to assist you every step of the way.